Protecting your private information is our priority. This Privacy Policy applies to rossautomatedsolutions.com, and Ross Automated Solutions, LLC (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Company include rossautomatedsolutions.com. By using the Company website, you consent to the data practices described in this Privacy Policy.

1. Collection of your Personal Information. In order to better provide you with the products and services offered, Company may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

Company does not collect any personal information about you unless you voluntarily provide it to Company. However, you may be required to provide certain personal information to Company when you elect to use certain products or services. These may include: (i) registering for an account; (ii) sending Company an email message; (iii) signing up for Company newsletter; or (iv) submitting your credit card or other payment information when ordering and purchasing products and services. Company will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from Company. Company also may gather information about you from other third parties.

2. Use of your Personal Information. Company collects and uses your personal information to operate and deliver the services you have requested. Company may also use your personally identifiable information to inform you of other products or services available from Company and its affiliates. All Company emails will have an option for you to “opt-out” from future communication from Company.

3. Sharing Information with Third Parties. Company does not sell, rent or lease its customer lists or acquired customer data to third parties. Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information is transferred to the third party. Company may share data with third parties to help perform statistical analysis and advertising. The use of your data by any such third party will be subject to their privacy policy. Such third parties include Google LLC, for data tracking and targeted advertising (further mentioned in Section 6. Use of Cookies).   

Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with legal process served on Company; (ii) protect and defend the rights or property of Company; and/or (iii) act under exigent circumstances to protect the safety of Company, or the public.

4. Tracking User Behavior. Company may keep track of the websites and pages our users visit within the website, in order to determine what Company services are the most popular. This data is used to deliver customized content and advertising for customers whose behavior indicates that they are interested in a particular subject area.

5. Automatically Collected Information. Information about your computer hardware and software may be automatically collected by Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the website, to maintain quality of the website, and to provide general statistics regarding use of the Company website.

6. Use of Cookies. The Company website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. The main purposes for which Company uses cookies are:

1. For functional purposes essential to the effective operation of Company’s website, particularly in relation to online transactions, site navigation, and preference.
2. To enable Company to collect information about your browsing and shopping behavior, helping Company improve your shopping experience and to monitor performance.
3. For targeted marketing through google advertisements.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. If you choose to decline cookies, Company will refrain from collecting your data for certain analytical and marketing purposes, such as for Google Analytics described below, but cookies may still be collected that are essential for the functional operation of the website.

Third-Party software Company uses that utilizes cookies to collect your data include:

1. Google Analytics. Company uses Google Analytics to enhance your user experience. You can find more information about Google Analytics’ and use of your personal data here: https://www.google.com/analytics/terms/us.html. You may choose to opt-out of Google Analytics by going to: https://tools.google.com/dlpage/gaoptout/ and downloading the Google Analytics Opt-out Browser Add-on.

7. Links. This website may contain links to other sites. Please be aware that Company is not responsible for the content or privacy practices of such other sites. Company encourages users to be aware when they leave Company’s site and to read the privacy statements of any other site that collects personally identifiable information.

8. Security of your Personal Information. Company secures your personal information from unauthorized access, use, or disclosure. Company uses the following methods for this purpose:

• SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Company strives to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while Company strives to protect your personal information, you acknowledge that: i) there are security and privacy limitations inherent to the internet which are beyond Company’s control; and ii) security, integrity, and privacy of any and all information and data exchanged between you and Company through this site cannot be guaranteed.

9. Right to Deletion. Subject to certain exceptions set out below, on receipt of a verifiable request from you, Company will: i) delete your personal information from Company’s records; and ii) direct any service providers to delete your personal information from their records.

Please note that Company may not be able to comply with requests to delete your personal information if it is necessary to:

1. Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of the ongoing business relationship between you and Company, or otherwise perform a contract between you and Company;
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
3. Debug to identify and repair errors that impair existing intended functionality;
4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when Company’s deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided Company has obtained your informed consent;
6. Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; or
7. Comply with an existing legal obligation.

10. Right to Non-Discrimination. Under the California Consumer Privacy Act (CCPA), you have a right to not receive discriminatory treatment by Company from exercising any of your CCPA rights. These include your i) right to know about personal information Company collects from you and how it is shared; ii) the right to delete personal information collected; iii) the right to opt-out of the sale or sharing of your personal information; iv) the right to correct inaccurate personal information; and v) the right to limit the use and disclosure of sensitive personal information.

11. Children Under Thirteen. Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

12. External Data Storage Sites. Company may store your data on servers provided by third party hosting vendors with whom Company has contracted.

13. Changes to this Statement Company reserves the right to change this Privacy Policy from time to time. Company will notify you about significant changes in the way Company treats personal information by placing a notice on Company website and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (i) acknowledgment of the modified Privacy Policy; and (ii) agreement to abide and be bound by that Policy.

Contact Information:

Company welcomes your questions or comments regarding this Privacy Policy. Please contact Company at:
Ross Automated Solutions, LLC
Email: rossautomatedsolutions@gmail.com
Effective as of: June 7, 2023